50 YEARS OF EXCELLENCE
Trusted since 1974.
Looking for help?
Find answers to your questions
- Are the table and motor included?
- Can I make changes to my order?
- Do I have to assemble the machine?
- Do you have replacement parts for your machines?
- Do you offer financing or monthly payment plans?
- How do I check my order history?
- How do I place an order?
- How do I track my order?
- How do you ship industrial sewing machines?
- Is this the right sewing machine for me?
- When will I receive my order?
- When will my order be shipped?
- Which currency will my credit card be billed in?
- Which payment methods do you accept?
- Do I have to assemble the machine?
- Do I need any special equipment to accept the delivery?
- How do I assemble my machine?
- How do I track my order?
- How do you ship industrial sewing machines?
- How much does shipping cost?
- What happens if my machine arrives damaged?
- When will my order be shipped?
- Who will be delivering my machine?
- Will the shipping company bring the machine into my home?
- Will the shipping company call me before delivery?
Do you offer servicing or technical support?
Yes, we offer free technical support (by phone and by email) for the life of your machine. If you require any assistance with adjustments and repairs, you can contact us to consult with one of our certified technicians who will be happy to guide you through any repairs, adjustments or answer any questions you may have to help you get back up and running. We do not offer any in-person servicing.
Updated on 13 Mar 2024
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