Trusted since 1974.
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Find answers to your questions
- Are the table and motor included?
- Can I make changes to my order?
- Do I have to assemble the machine?
- Do you have replacement parts for your machines?
- Do you offer financing or monthly payment plans?
- How do I check my order history?
- How do I place an order?
- How do I track my order?
- How do you ship industrial sewing machines?
- Is this the right sewing machine for me?
- When will I receive my order?
- When will my order be shipped?
- Which currency will my credit card be billed in?
- Which payment methods do you accept?
- Do I have to assemble the machine?
- Do I need any special equipment to accept the delivery?
- How do I assemble my machine?
- How do I track my order?
- How do you ship industrial sewing machines?
- How much does shipping cost?
- What happens if my machine arrives damaged?
- When will my order be shipped?
- Who will be delivering my machine?
- Will the shipping company bring the machine into my home?
- Will the shipping company call me before delivery?
Will the shipping company bring the machine into my home?
The truck driver will not bring the machine into your home. The delivery will be made at the curb or at the end of your driveway.
If you select liftgate service at the time of your order, the driver will lower the pallet to the ground level at the curb. You will be responsible for bringing the equipment indoors.
If you do not select liftgate service at the time of your order, the driver will move the pallet to the end of the truck, and you are responsible for offloading the equipment directly from the truck and bringing it indoors.
We recommend having 2 people available at the time of the delivery.
Updated on 13 Mar 2024
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