50 YEARS OF EXCELLENCE
Trusted since 1974.
Looking for help?
Find answers to your questions
- Are the table and motor included?
- Can I make changes to my order?
- Do I have to assemble the machine?
- Do you have replacement parts for your machines?
- Do you offer financing or monthly payment plans?
- How do I check my order history?
- How do I place an order?
- How do I track my order?
- How do you ship industrial sewing machines?
- Is this the right sewing machine for me?
- When will I receive my order?
- When will my order be shipped?
- Which currency will my credit card be billed in?
- Which payment methods do you accept?
- Do I have to assemble the machine?
- Do I need any special equipment to accept the delivery?
- How do I assemble my machine?
- How do I track my order?
- How do you ship industrial sewing machines?
- How much does shipping cost?
- What happens if my machine arrives damaged?
- When will my order be shipped?
- Who will be delivering my machine?
- Will the shipping company bring the machine into my home?
- Will the shipping company call me before delivery?
Who will be delivering my machine?
Your machine will be delivered by Hercules Freight or TForce (for USA shipments), FastFrate or TST Overland (for Canada shipments). We will send you a shipment notification with tracking information as soon as your machine is shipped.
Please allow at least 24 hours after receiving our shipment notification before attempting to track your shipment.
Contact information for shipping companies:
Hercules Freight: To track your shipment call Hercules at 800-621-8723. To track your order online, visit https://www.herculesfreight.com/Forms/TrackShipment .
TForce Freight:
Track your shipment by visiting: https://www.tforcefreight.com/ltl/apps/Home or calling 800-333-7400
FastFrate:
To track your shipment, call FastFrate at 800-268-1564. To track your order online, visit https://fastfrate.com/en/
TST Overland:
To track your shipment, call TST Overland at 888-878-9229. To track your order online, visit https://www.tstoverland.com/tracing
For more information on how Techsew machines are shipped, watch the following video:
Updated on 13 Mar 2024
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