50 YEARS OF EXCELLENCE
Trusted since 1974.
Looking for help?
Find answers to your questions
- Are the table and motor included?
- Can I make changes to my order?
- Do I have to assemble the machine?
- Do you have replacement parts for your machines?
- Do you offer financing or monthly payment plans?
- How do I check my order history?
- How do I place an order?
- How do I track my order?
- How do you ship industrial sewing machines?
- Is this the right sewing machine for me?
- When will I receive my order?
- When will my order be shipped?
- Which currency will my credit card be billed in?
- Which payment methods do you accept?
- Do I have to assemble the machine?
- Do I need any special equipment to accept the delivery?
- How do I assemble my machine?
- How do I track my order?
- How do you ship industrial sewing machines?
- How much does shipping cost?
- What happens if my machine arrives damaged?
- When will my order be shipped?
- Who will be delivering my machine?
- Will the shipping company bring the machine into my home?
- Will the shipping company call me before delivery?
What happens if my machine arrives damaged?
Do not reject the delivery! Before signing any delivery documents, you must carefully inspect the table unit and machine box for damages, dents, large scratches or broken parts. If there are any damages, you must write “PRODUCTS DAMAGED” and specify which parts are damaged on the delivery receipt. Contact us immediately and we will help you process a damage claim and replace any damaged parts. If you reject the delivery, even if there are damages, you will be responsible for re-delivery of the equipment.
Updated on 13 Mar 2024
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