50 YEARS OF EXCELLENCE
Trusted since 1974.
Looking for help?
Find answers to your questions
- Are the table and motor included?
- Can I make changes to my order?
- Do I have to assemble the machine?
- Do you have replacement parts for your machines?
- Do you offer financing or monthly payment plans?
- How do I check my order history?
- How do I place an order?
- How do I track my order?
- How do you ship industrial sewing machines?
- Is this the right sewing machine for me?
- When will I receive my order?
- When will my order be shipped?
- Which currency will my credit card be billed in?
- Which payment methods do you accept?
- Do I have to assemble the machine?
- Do I need any special equipment to accept the delivery?
- How do I assemble my machine?
- How do I track my order?
- How do you ship industrial sewing machines?
- How much does shipping cost?
- What happens if my machine arrives damaged?
- When will my order be shipped?
- Who will be delivering my machine?
- Will the shipping company bring the machine into my home?
- Will the shipping company call me before delivery?
How do I track my order?
Tracking information will be emailed to you as soon as your machine is shipped. Contact information for our shipping carriers:
TForce Freight (formerly UPS Freight)
Track your shipment by visiting: https://www.tforcefreight.com/ltl/apps/Home or calling 800-333-7400
Hercules Freight
Track your shipment by visiting https://www.herculesfreight.com/Forms/TrackShipment . Under "track shipment", click "track by BOL#". Call 800-621-8723 for shipping updates.
FastFrate
Track your shipment by visiting: https://fastfrate.com/en/ or calling 800-268-1564
TST Overland:
Track your shipment by visiting https://www.tstoverland.com/tracing or calling 888-878-9229
To track parts and accessories orders:
USPS:
https://tools.usps.com/go/TrackConfirmAction_input
UPS:
https://www.ups.com/track?loc=en_US&requester=ST/
Canada Post:
https://www.canadapost.ca/trackweb/en#/home
Updated on 13 Mar 2024
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