50 YEARS OF EXCELLENCE
Trusted since 1974.
Looking for help?
Find answers to your questions
- Are the table and motor included?
- Can I make changes to my order?
- Do I have to assemble the machine?
- Do you have replacement parts for your machines?
- Do you offer financing or monthly payment plans?
- How do I check my order history?
- How do I place an order?
- How do I track my order?
- How do you ship industrial sewing machines?
- Is this the right sewing machine for me?
- When will I receive my order?
- When will my order be shipped?
- Which currency will my credit card be billed in?
- Which payment methods do you accept?
- Do I have to assemble the machine?
- Do I need any special equipment to accept the delivery?
- How do I assemble my machine?
- How do I track my order?
- How do you ship industrial sewing machines?
- How much does shipping cost?
- What happens if my machine arrives damaged?
- When will my order be shipped?
- Who will be delivering my machine?
- Will the shipping company bring the machine into my home?
- Will the shipping company call me before delivery?
How do I track my order?
Table of Contents
Tracking information will be emailed to you as soon as your machine is shipped.
Contact information for our shipping carriers:
Contact information for our shipping carriers:
Fedex Freight: To track your shipment call Fedex Freight 866-393-4585. at . To track your order online, visit https://www.fedex.com/en-us/shipping/freight/ltl.html .
Hercules: To track your shipment call Hercules at 800-621-8723. To track your order online, visit https://www.herculesfreight.com/Forms/TrackShipment . Under "track shipment", click "track by BOL#".
International Shipments are shipped with UPS Ocean Freight or UPS Air Freight. Please contact us for information on international shipments.
To track parts and accessories orders:
USPS - https://www.usps.com/
Fedex - https://www.fedex.com/en-us/home.html
Canada Post - https://www.canadapost.ca/cpc/en/home.page
Canada Post - https://www.canadapost.ca/cpc/en/home.page
Updated on 22 Oct 2025
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